Vacancy Announcement for Pre-opening Team
Haile Resort – Jimma is the upcoming four-star resort opening soon and the 10th destination of Haile Hotels & Resorts Group located in Jimma. Jimma (Oromo: Jimmaa) is the largest city in southwestern Oromia Region, Ethiopia. It is a special zone of the Oromia Region and is surrounded by Jimma Zone. It has a latitude and longitude of 7°40′N 36°50′E. The distances from Addis Ababa, Ethiopia to Jimma, Ethiopia is:221 miles / 356 km by driving. We are hiring just for a pre-opening team & the below vacancies are among them.
Key Responsibilities
- Greet guests warmly and professionally upon arrival and departure
- Check guests in and out efficiently, handling all registration and billing procedures
- Respond promptly to guest inquiries and requests, both in person and on the phone
- Assist guests with luggage, reservations, and information about hotel amenities and local attractions
- Maintain a high level of product knowledge to recommend hotel services and facilities
- Resolve guest complaints and concerns in a courteous and timely manner
- Ensure the front desk area is well-organized and presentable at all times
- Perform other duties as assigned to support the overall guest experience
Term of Contract:
- Permanent
Location:
- Jimma
Required Number:
- 6 (Six)
About You
Job Requirement
- BA in Hotel management/Marketing /Management and related fields
- Excellent communication and interpersonal skills, with a friendly and professional demeanor
- Strong problem-solving and decision-making abilities
- Proficient in using hotel property management software and other technology
- Ability to work flexible hours, including weekends and holidays
- Fluency in multiple languages is an asset
Required Skills
-
Business Development
-
Effective communication and sociability
-
Problem solving
How To Apply
Eligible candidates are encouraged to apply to [email protected] by
submitting only their resume (CV). Other documentation is not accepted at this stage.