Cooperative Bank of Oromia vacancy

Full Time
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Cooperative Bank of Oromia

                                                                                                        October 20, 2021

The Cooperative Bank of Oromia wishes to invite competent External applicants for the following vacant posts listed below. Interested applicants who fulfill the minimum requirement stated herein the tables are invited to apply. Only those who fulfill the minimum requirements and shortlisted candidates will be contacted.

NO Job Titles                Requirements                  Main Role and Responsibility
1 Manager , KYC Team

•        Duty Station:

·         Head Office

 

Ø  Leadership Competency

·         Ability to understand the banking business to apply knowledge of business and the marketplace to advance the bank’s goals;

·         Able to make good and timely decisions that keep the bank moving forward;

·         Ability to take on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;

·         Execution capability through providing direction, delegating, and removing obstacles to get work done;

·         Able to ensure accountability through holding oneself and others accountable for meeting commitments;

·         Ability in driving results by consistently achieving results, even under tough circumstances;

·         Ability in managing conflict by handling conflict situations effectively, with a minimum of noise;

·         Ability to influence people by creating a climate where people are motivated to do their best to help the bank to achieve its objectives;

·         Ability in building collaborative relationships through building strong-identity teams that apply their diverse skills and perspectives to achieve common goals;

·         Ability to operate effectively by being flexible and adaptable, even when things are not certain, or the way forward is not clear.

Ø  Core Competency

·         Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;

·         The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner.

·         Works effectively with and supports colleagues, fostering a positive and collaborative environment.

·         Actively pursues technical and personal self-development on an ongoing basis;

·         Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently

·         Able to value communities’ values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Ø  Functional Competency

·         Knowledge of banking industry and banking business;

·         Knowledge of AML/CFT Regulations, Directives, and Policies;

·         Knowledge of Customer Accounts Operations;

·         Knowledge of Temenos/T-24 operations;

·         Knowledge of Compliance and Risk Management;

·         Knowledge of KYC and Customer Due Diligence assessment methods;

·         Knowledge of Customer Acceptance Policy;

·         Knowledge of Report Writing,

·         Communication skills;

·         Analytical skills;

Ø  Education  and Qualification

MA or BA degree in Economics, Management, Accounting, and other Business-related fields from recognized learning institutions Plus a minimum of seven years for BA degree or five years for MA degree after graduation out of which a minimum of 2 years’ experience in managerial positions is required.

 

•        Responsible for all KYC related matters including undertaking assessment of the bank’s system and procedure;

•        Ensures that every depositor of the bank has been assigned with one unique customer ID regardless of the deposit type or deposit holder until National ID system is introduced;

•        Ensures that deposit accounts owned by a single customer have been put under a single customer ID on the bank’s core banking platform;

•        Ensures that the bank’s core banking system has the capability of putting transfer or cash withdrawal restrictions on the customer using his/her ID and can control transfer or withdrawal amount and regulatory limits as per the restrictions assigned to it;

•        Ensures if the current core banking platform of the bank has all the features to apply the requirements in the No. FIS/04/2021; if not recommend for other systems technologies to be adopted;

•        Ensures a comprehensive customer information has been recorded that allows the bank to acquire knowledge of the customer during account opening to easily identify suspicious transactions;

•        Ensures that all the required information of customers have consistently been captured as per the details of the form developed by NBE and duly recorded both in the system and in the forms and used in monitoring and controlling customer transactions;

•        Conducts periodic review and update of customers’ profile based on risk rating of the customer as per the bank’s policy;

•        Ensures that no account is opened for a customer whose identity is unknown or factious names and shall ensure identity of the customers of the bank or benefit owners of legal entity;

•        Ensures that the deposit account of a customer whose profile information has not been captured in line with the requirement of this Directive within 6 (six) months from the effective date of this Directive up until all profile information been captured is deactivated and shall deprive such customer any in-person or digital financial service.

•        Ensures that before an account of a customer is deactivated due to absence of required information, adequate public notice and awareness to customers have been provided through widely circulating print and electronic media deemed accessible at the wider public;

•        Approves or decline the opening of a deposit account within 5 working days after receiving of such request from a customer.

•        Ensures fulfilment of the account opening requirements before approving the account opened by the branches of the bank;

•        Ensures all accounts considered as permanent or active account and are in use for performance measure or any other purpose are those approved fulfilling both the requirements of this directive and the procedure of the bank.

•        Ensures that bank to bank transfer request of a customer is executed through Real Time Gross Settlement System (RTGS) or credit transfer immediately and without any undue delay.

•        Ensures that the RTGS and credit transfer formats issued by the National Bank for bank transfer services are visibly displayed in all the bank’s operational offices.

•        Ensures that cash deposit transaction to a third-party account including local transfers done by walk-in/no-account holder/customer in any manner have not been allowed except on federal or regional government accounts and state-owned enterprises (SOEs) and individuals provided with proper written authorization to make cash deposit into accounts of a legal persons.

•        Ensures that account to account multiple transfer transactions from a single account shall not exceeding 5 transactions per week by any deposit account holder of all type of deposit accounts irrespective of the channels used to access the accounts i.e., mobile, internet, ATM, and other related channels operated through mobile banking and mobile money services.

•        Ensures that account to account multiple transfer transactions from a single account exceeding 5 transactions per week are those exempted from restrictions under this directive;

•        Ensures that the fulfillment of all the requirements in the case of customers’ application for demanding account to account transfers beyond the set limit in an exceptional and on a case-by-case basis;

•        Ensures compliance with the provisions of this Directive, monitoring and identifying suspicious transactions undertaken for unlawful purpose and/or for circumventing the provision of this Directive including cash withdrawal and transfer regulatory limits seriously and responsibly;

•        Recommends for immediate termination of the business relationship of a customer suspected to have involved in suspicious transaction based on the serious and thorough due diligence assessment carried in line with the provision of article 7. 2 of this Directive and other relevant laws and sending profile and transaction report of the customer to FIC .

•        Conducts due diligence assessment on the previous operation of the account maintained by the suspected customer up on receipt of list of a suspected customer whose business relationship with another financial institution has been terminated and if warranted take similar measure or take proper care and due diligence in handling account opening and operation of the same suspected customer in the future;

•        Reinstates terminated business relationship with a suspected customer if further assessments and new information obtained by the bank has reasonably suggested or led to a conclusion that the conditions that led to the categorization of the customer as suspicious don’t hold true or are unsubstantiated;

•        Ensures that copies of all records including policies and procedures, due diligence assessment reports, minutes, exceptional approval, customer profile information and other related documents are maintained and are available to the National Bank and law enforcement organs including Financial Intelligence Center, Federal Police, and Attorney General upon request;

•        Ensures that customer profile from existing and new customers (including loading of the information to the bank’s system) has been configured with the existing system in a manner that would enable the bank to issue unique customer ID and introduce centralized account opening approval within transition period of 6 (six) months;

•        Ensures the implementation of the directive;

2 ü  KYC Officer

·         Duty Station:

·         Head Office

 

Ø  Core Competency

·         Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;

·         The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner.

·         Works effectively with and supports colleagues, fostering a positive and collaborative environment.

·         Actively pursues technical and personal self-development on an ongoing basis;

·         Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently

·         Able to value communities’ values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Ø  Functional Competency

·         Knowledge of banking industry and banking business;

·         Knowledge of AML/CFT Regulations, Directives, and Policies;

·         Knowledge of Customer Accounts Operations;

·         Knowledge of Temenos/T-24 operations;

·         Knowledge of Compliance and Risk Management;

·         Knowledge of KYC and Customer Due Diligence assessment methods;

·         Knowledge of Customer Acceptance Policy;

·         Knowledge of Report Writing,

·         Communication skills;

·         Analytical skills;

Ø  Education  and Qualification

MA or BA degree in Economics, Management, Accounting, and other Business-related fields of study from recognized learning institutions plus a minimum of three years for BA degree or one year for MA degree after graduation Working Experience.

 

•        Responsible for all KYC related matters including undertaking assessment of the bank’s system and procedure;

•        Ensures that every depositor of the bank has been assigned with one unique customer ID regardless of the deposit type or deposit holder until National ID system is introduced;

•        Ensures that deposit accounts owned by a single customer have been put under a single customer ID on the bank’s core banking platform;

•        Ensures that the bank’s core banking system has the capability of putting transfer or cash withdrawal restrictions on the customer using his/her ID and can control transfer or withdrawal amount and regulatory limits as per the restrictions assigned to it;

•        Ensures if the current core banking platform of the bank has all the features to apply the requirements in the No. FIS/04/2021; if not recommend for other systems technologies to be adopted;

•        Ensures a comprehensive customer information has been recorded that allows the bank to acquire knowledge of the customer during account opening to easily identify suspicious transactions;

•        Ensures that all the required information of customers have consistently been captured as per the details of the form developed by NBE and duly recorded both in the system and in the forms and used in monitoring and controlling customer transactions;

•        Conducts periodic review and update of customers’ profile based on risk rating of the customer as per the bank’s policy;

•        Ensures that no account is opened for a customer whose identity is unknown or fictious names and shall ensure identity of the customers of the bank or benefital owners of legal entity;

•        Ensures that the deposit account of a customer whose profile information has not been captured in line with the requirement of this Directive within 6 (six) months from the effective date of this Directive up until all profile information been captured is deactivated and shall deprive such customer any in-person or digital financial service.

•        Ensures that before an account of a customer is deactivated due to absence of required information, adequate public notice and awareness to customers have been provided through widely circulating print and electronic media deemed accessible at the wider public;

•        Approves or decline the opening of a deposit account within 5 working days after receiving of such request from a customer.

•        Ensures fulfilment of the account opening requirements before approving the account opened by the branches of the bank;

•        Ensures all accounts considered as permanent or active account and are in use for performance measure or any other purpose are those approved fulfilling both the requirements of this directive and the procedure of the bank.

•        Ensures that bank to bank transfer request of a customer is executed through Real Time Gross Settlement System (RTGS) or credit transfer immediately and without any undue delay.

•        Ensures that the RTGS and credit transfer formats issued by the National Bank for bank transfer services are visibly displayed in all the bank’s operational offices.

•        Ensures that cash deposit transaction to a third-party account including local transfers done by walk-in/no-account holder/customer in any manner have not been allowed except on federal or regional government accounts and state-owned enterprises (SOEs) and individuals provided with proper written authorization to make cash deposit into accounts of a legal persons.

•        Ensures that account to account multiple transfer transactions from a single account shall not exceeding 5 transactions per week by any deposit account holder of all type of deposit accounts irrespective of the channels used to access the accounts i.e., mobile, internet, ATM, and other related channels operated through mobile banking and mobile money services.

•        Ensures that account to account multiple transfer transactions from a single account exceeding 5 transactions per week are those exempted from restrictions under this directive;

•        Ensures that the fulfillment of all the requirements in the case of customers’ application for demanding account to account transfers beyond the set limit in an exceptional and on a case-by-case basis;

•        Ensures compliance with the provisions of this Directive, monitoring and identifying suspicious transactions undertaken for unlawful purpose and/or for circumventing the provision of this Directive including cash withdrawal and transfer regulatory limits seriously and responsibly;

•        Recommends for immediate termination of the business relationship of a customer suspected to have involved in suspicious transaction based on the serious and thorough due diligence assessment carried in line with the provision of article 7. 2 of this Directive and other relevant laws and sending profile and transaction report of the customer to FIC .

•        Conducts due diligence assessment on the previous operation of the account maintained by the suspected customer up on receipt of list of a suspected customer whose business relationship with another financial institution has been terminated and if warranted take similar measure or take proper care and due diligence in handling account opening and operation of the same suspected customer in the future;

•        Reinstates terminated business relationship with a suspected customer if further assessments and new information obtained by the bank has reasonably suggested or led to a conclusion that the conditions that led to the categorization of the customer as suspicious don’t hold true or are unsubstantiated;

•        Ensures that copies of all records including policies and procedures, due diligence assessment reports, minutes, exceptional approval, customer profile information and other related documents are maintained and are available to the National Bank and law enforcement organs including Financial Intelligence Center, Federal Police, and Attorney General upon request;

•        Ensures that customer profile from existing and new customers (including loading of the information to the bank’s system) has been configured with the existing system in a manner that would enable the bank to issue unique customer ID and introduce centralized account opening approval within transition period of 6 (six) months;

•        Ensures the implementation of the directive;

3 ü  Branch Manager II

·         Duty Station:

Ø  Eastern Finfinne District

·         Erer Branch

 

Ø  Leadership Competency

 

·         Understanding the Banking Business: Applying knowledge of business and the marketplace to advance the bank’s goals.

·         Making Complex Decisions: Making good and timely decisions that keep the bank moving forward;

·         Taking Initiatives: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;

·         Managing Execution: Providing direction, delegating, and removing obstacles to get work done;

·         Ensuring Accountability: Holding oneself and others accountable for meeting commitments;

·         Driving Results: Consistently achieving results, even under tough circumstances

·         Managing Conflict: Handling conflict situations effectively, with a minimum of noise.

·         Influencing People: Creating a climate where people are motivated to do their best to help the bank to achieve its objectives;

·         Building Collaborative Relationships: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals;

·         Being Flexible and adaptable: Operating effectively, even when things are not certain, or the way forward is not clear.

Ø  Core Competency

·         Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;

·         The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.

·         Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.

·         Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)

·         Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently

  • Able to value communities’ values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Ø  Functional Competency

 

·         Knowledge of overall Banking Operations (Domestic, Foreign, Digital Banking, and Interest Free Banking);

·         Banking Business and Industry Knowledge;

·         Knowledge of Banking Directives, Regulations, and related Proclamations;

·         Customer Relationship Management Skill

·         Ability to advice and direct customers

Ø  Education and Experience

BA degree in Economics, Accounting, Management, and other Business-related fields and minimum of Seven years relevant Banking experience

•         Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank

•         Retain existing customers by developing and maintaining fruitful relationship with the current customers

•         Resolve customer issues i.e: investigates and resolves customer complaints regarding service.

•         Ensure customers’ needs are met.

•         Guide branch customer service initiatives as per the established service standards of the bank

•         Engage branch staffs to reinforces customer relation and promotes the service culture

•         Support branch staffs on developing, managing and growing customer relationships,

•         Develop and enhance good relationships with community and other financial institutions.

•         Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers,

•         Ensure that all customers of the branch are well informed on bank’s product and services

•         Refer opportunities to other business segment managers where appropriate

•         Develop and monitor bank sales strategies to get area’s competitive advantage

•         Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.

•         Support and coordinates the marketing efforts of the branch

•         Marketing branch within the community to attract business

•         Represents the bank in social and official affairs

•         Implement the designed strategy for the growth of quality services and customer recruitment

•         Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs

•         Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.

•         Maintains and oversees all banking procedures and processes

•         Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch,

•         Approve branches expense as per the limit.

•         Ensure effective and proper utilization of branch’s resources,

•         Rectify discrepancies and comments reported by internal auditors and controller,

•         Monitor, verify, rectify and update all accounting records.

•         Ensure compliance and monitoring is in place in accordance with rules, regulations and standards,

•         Prepare financial statements and operational reports for the district and head office.

•         Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.

•         Keeps custody of revenue stamps, loan security documents, and loan contracts.

•         Keeps dual control of petty cash and vault key as needed

•         Documents and interprets complicated financial information for bank clients

•         Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance

•         Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.

•         Ensuring that employees of the branch are comply to rule, regulations and other guidelines set by the bank

•         day-to-day supervision and leadership by training, mentoring and guiding branch staff, to function effectively

•         Identify, develop, deploy and retain talented staff including completing performance appraisals, personal development and succession plans effectively and on time in accordance with the established performance management system

•         Record and Measures performance of staffs’ accountable to him/her daily,

•         Advises on procedures and financial management as well as developing policies

•         Forecasts and plans according to fiscal needs

•         handle correspondences

•        Perform any other tasks as assigned by supervisor

4 ü  Branch Manager I

·         Duty Station:

Ø  Shashamane District

·         Harufa Branch

 

Ø  Leadership Competency

 

·         Understanding the Banking Business: Applying knowledge of business and the marketplace to advance the bank’s goals.

·         Making Complex Decisions: Making good and timely decisions that keep the bank moving forward;

·         Taking Initiatives: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm;

·         Managing Execution: Providing direction, delegating, and removing obstacles to get work done;

·         Ensuring Accountability: Holding oneself and others accountable for meeting commitments;

·         Driving Results: Consistently achieving results, even under tough circumstances

·         Managing Conflict: Handling conflict situations effectively, with a minimum of noise.

·         Influencing People: Creating a climate where people are motivated to do their best to help the bank to achieve its objectives;

·         Building Collaborative Relationships: Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals;

·         Being Flexible and adaptable: Operating effectively, even when things are not certain, or the way forward is not clear.

Ø  Core Competency

 

·         Maintains a commitment to honesty; models social, ethical, and organizational values; firmly adheres to codes of conduct and ethical principles;

·         The ability to discover the needs of internal and external customers and strive to deliver services and products to meet these needs in a professional and courteous manner. This includes the willingness to give priority to customer needs and deliver high quality services within the available resources.

·         Works effectively with and supports colleagues, fostering a positive and collaborative environment. It is about understanding the need to work together to create an environment of co-operation, trust, and mutual responsibility.

·         Actively pursues technical and personal self-development on an ongoing basis; Takes advantage of learning opportunities and ongoing development (e.g., courses, observation of others, assignments, etc.)

·         Giving high concern for optimal operations, making effective decisions (business) with a less possible cost, or efficiently

  • Able to value communities’ values, norms and beliefs and act to discharge responsibilities to obey and serve the community in which the bank operates to earn public credibility.

Ø  Functional Competency

 

·         Knowledge of overall Banking Operations (Domestic, Foreign, Digital Banking, and Interest Free Banking);

·         Banking Business and Industry Knowledge;

·         Knowledge of Banking Directives, Regulations, and related Proclamations;

·         Customer Relationship Management Skill

·         Ability to advice and direct customers

Ø  Education and Experience

BA, Degree in Economics, Accounting, Management, and other Business-related fields and minimum of Six years relevant Banking experience.

•         Identify and develop new sources of business, to acquire and recruit new potential customers and develop strong relationships, to optimize the utilization of all products and services of the bank

•         Retain existing customers by developing and maintaining fruitful relationship with the current customers

•         Resolve customer issues i.e: investigates and resolves customer complaints regarding service.

•         Ensure customers’ needs are met.

•         Guide branch customer service initiatives as per the established service standards of the bank

•         Engage branch staffs to reinforces customer relation and promotes the service culture

•         Support branch staffs on developing, managing and growing customer relationships,

•         Develop and enhance good relationships with community and other financial institutions.

•         Prepare schedule for regular face-to-face meetings with the corporate customer of the branch for business discussion at the preference place of the customers,

•         Ensure that all customers of the branch are well informed on bank’s product and services

•         Refer opportunities to other business segment managers where appropriate

•         Develop and monitor bank sales strategies to get area’s competitive advantage

•         Provides innovative and productive inputs to enhance the efficiency of the branch and widen the scope of the business to increase revenues as well.

•         Support and coordinates the marketing efforts of the branch

•         Marketing branch within the community to attract business

•         Represents the bank in social and official affairs

•         Implement the designed strategy for the growth of quality services and customer recruitment

•         Ensure all document related to credit and Trade Service are properly and timely forwarded to the respective organs

•         Manage and monitor loan portfolio and ensure that long outstanding suspense accounts are cleared timely.

•         Maintains and oversees all banking procedures and processes

•         Ensure proper communication of policies, procedures, circulars and other business communications to staff of the branch,

•         Approve branches expense as per the limit.

•         Ensure effective and proper utilization of branch’s resources,

•         Rectify discrepancies and comments reported by internal auditors and controller,

•         Monitor, verify, rectify and update all accounting records.

•         Ensure compliance and monitoring is in place in accordance with rules, regulations and standards,

•         Prepare financial statements and operational reports for the district and head office.

•         Checks and balances daily cash on hand against journal and cash book and ensures that subsidiary accounts balance with their respective general ledger positions.

•         Keeps custody of revenue stamps, loan security documents, and loan contracts.

•         Keeps dual control of petty cash and vault key as needed

•         Documents and interprets complicated financial information for bank clients

•         Oversees financial reports for taxes, regulatory agencies, and other financial groups relating to branch finance

•         Monitoring budgets and ensuring sales targets are met, engaging and motivating staff to achieve objectives.

•         Ensuring that employees of the branch are comply to rule, regulations and other guidelines set by the bank

•         day-to-day supervision and leadership by training, mentoring and guiding branch staff, to function effectively

•         Identify, develop, deploy and retain talented staff including completing performance appraisals, personal development and succession plans effectively and on time in accordance with the established performance management system

•         Record and Measures performance of staffs’ accountable to him/her daily,

•         Advises on procedures and financial management as well as developing policies

•         Forecasts and plans according to fiscal needs

•         handle correspondences

•        Perform any other tasks as assigned by supervisor

5 ü  IT Support Officer

·         Duty Station:

·         North Finfinne District Office

·         South Finfinne District office

·         Hossana District Office

 

Ø  Required Competency

·        DC facility administration, including HVAC, Power systems, Generators, Fire suppression systems, etc.

·        Certification or Training on DC facilities operation

·        Organizational and mentoring skills

·        Positive attitude to work and change.

·        Strong collaboration ethic, with ability to collaborate with teams from cross-functional disciplines.

·        Able to multi-task; work to tight deadlines and able to cope under pressure

Ø  Education and Experience

BSc Degree in Computer Science, Information Technology/Computer Engineering or related field plus Minimum of Three  years  Practical experience on network installation & IT equipment maintenance & troubleshooting.

6 ü  Customer Service Officer

ü  Duty Station:

·         Branches  Under Adama District

·         Branches Under Central Finfinne  District

·         Branches Under East Finfinne District

·         Branches Under North Finfinne District

·         Branches Under South Finfinne District

·         Branches Under western Finfinne District

Ø  Required Competency

·     Proven selling skill,

·     Communication skill,

·     Marketing skill,

·     Basic information technology skill,

·     Interpersonal skill,

·     Relationship building skill,

·     Service minded attitude,

·     Learning agility (self-updating) attitude, and

·     Analytical thinking.

Ø  Education and Experience

BA degree in Economics, Accounting, Management, and other Business-related fields and minimum of One year’s relevant Banking experience.

·         Ensure the fulfillment of overall tasks that have given to execute customer focused service in the process

·         Understands and effectively contributes to the business and team objectives

·         Ensure the needs customer are met without compromising business efficiency

·         Adhere strictly to compliance and operational risk controls in accordance with the bank’s and regulatory standards, policies and practices

·         Ensure that tasks are completed to the agreed standards within the agreed timescales

·         Enhance the bank’s image through pro-active customer-driven servicing of their needs in support of the goal of exceeding customer expectations.

·         Perform other assigned duties by supervisor

  • Salary and Benefits: As per the Bank’s salary scale and benefits scheme
  • Terms of employment: Permanent after probationary period
  • Registration Deadline: October 27, 2021
  • Place of Registration:
    • HCM located on Bole Road, on Dembel City Center 4th for Vacancy No 1,2,3,4,5 (Kindly Uses lift No 6) and at Respective District office for Vacancy NO 6

Only interested applicants who fulfill the required knowledge, skill, abilities and other attributes should submit their CVs in person along with required credentials. Proven proficiency in Afaan Oromo, Amharic and English languages are desirable.

 

                                                                                                           Cooperative Bank of Oromia (S.C)

                                                                                                  Committed to Breakthrough!


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